1. Your reservation is only valid with a confirmation email as issued by Grupo Islita.
2. Your credit card on file guarantees the reservation and will be used to make appropriate payments. If there is a problem with your card, we will notify you immediately and will request an alternative payment method.
General1. The total amount of your reservation will be charged to your credit card 30 days before your check in date.
Holiday Season (December 20th- January 2nd)
1. Modification or cancellation requests must be submitted via email and are only valid with written acknowledgement from Grupo Islita.
2. A 10% non-refundable payment will be charged to your credit card upon making your reservation.
3. 40% of your reservation total will be charged to your credit card on July 1st. This is non-refundable.
4. The final 50% of your reservation total will be charged to your credit card on October 1st. This is non-refundable.
5. No shows will be charged in full.